Collection: HR Self-Paced | On-Demand

Is Your Data Safe in the Cloud? Discover the Policies and Procedures You Must Implement. As work has become more distributed and remote, employees are increasingly using cloud applications to store data. When making these choices, many people may be...

Effective Compensation Planning is the Most Valuable and Challenging Skill an HR Professional Can Have Did you know that you can attract top talent, improve staff retention, and maximize profitability by rewarding employees appropriately? By understanding the calculations, you can...

Leading workplace dispute resolution specialist Faith Knight will show you how to foster respect and inclusivity within your organization. You will learn how to navigate the ever-changing landscape of workplace dynamics. What You'll Learn How can you identify harassment and...

Is Racial Equity a Statement or an Action at Your Organization? There has been a great awakening in the conscience of the world about racial justice. If your organization issued a statement denouncing systemic racism, you need to now move...

Customer Service: Get the competitive skills you need and earn a valuable certification. People are impatient.  From throwing restaurant dishes to screaming at telephone agents, they create turmoil for everyone trying to help them. The customer service landscape has changed....

Nationally recognized communication authority Jeannie Davis will share the secrets of pleasing customers during phone calls, even when they have complaints. Key Takeaways How should you answer the phone and screen calls? What are the best techniques for responding to...

Seasoned HR expert Jenni Stone will provide you with an in-depth analysis of this crucial development and how it affects your HR department. What You'll Learn A recap of the U.S. Department of Labor’s announcement and its significance Historical context,...

Human resources expert Suzanne Lucas will reveal how you can use AI legally for HR purposes. You will learn the specific actions to take immediately and discover how to prepare for future technological and legal developments. What You'll Learn What...

HR expert Jenni Stone will provide insights into the latest EEOC guidance on workplace harassment, highlighting the importance of ensuring compliance with the new directives. Gain a comprehensive understanding of how to effectively eliminate harassment and discrimination in your workplace, aligning...

Electronic spreadsheets are most useful for organizing and analyzing numerical data, performing calculations automatically, creating charts and graphs, and tracking trends, particularly when dealing with budgets, financial planning, and data comparisons; essentially, any situation where you need to manipulate and...

Electronic spreadsheets are most useful for organizing and analyzing numerical data, performing calculations automatically, creating charts and graphs, and tracking trends, particularly when dealing with budgets, financial planning, and data comparisons; essentially, any situation where you need to manipulate and...

Master Employee Benefits Management -Year-Round Compliance & Strategy Employee benefits management goes far beyond open enrollment it’s a continuous effort that directly impacts compliance, cost control, and employee satisfaction. HR professionals must navigate evolving regulations, streamline administrative processes, and design...