Human Resources
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Advanced Leave Of Absence Certification
Master Advanced Leave of Absence Procedures. Learn How to Handle Government Requirements. Do you already know FMLA policies, but you’re ready for the intricacies? As an HR professional, you already know that Leaves of Absence laws are some of the...
On-DemandCertification -
Best Practices for Professional Email and Chat Messaging Etiquette
Nationally recognized communication authority Jeannie Davis will help you enhance your email etiquette skills and boost your productivity during text-based interactions with your customers. She’ll share 13 tips to help you manage email more successfully and 10 insights to stimulate...
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Cash Compensation Programs Certification
Change Cash Compensation to Attract and Retain Employees. Improve Your Program Without Breaking the Budget. Cash-constrained organizations struggle to attract and retain employees. You can pay appropriate salaries and bonuses without destroying your bottom-line results and breaking your budget. You...
On-DemandCertification -
Certification Exams
Our certification programs consist of multiple sessions. After you have completed all the sessions comprising a certification program, you’ll have the opportunity to take a certification exam. The exam link is located in the resources section of the last session...
Best SellerOn-DemandCertification -
ChatGPT for Project Managers
Discover the Power of ChatGPT for Project Management. Accelerate Results and Reduce Your Workload. Experts predict that artificial intelligence will impact 80% of project management tasks by 2030. Learning how to utilize these emerging technologies now will help position you...
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ChatGPT Legal Implications
Confront the Legal Implications of ChatGPT. Learn the Many Risks and How to Mitigate Them. How many people in your office are using ChatGPT? While serving as an incredible tool to increase productivity, there are legal implications, from inappropriate communications...
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Cloud Data And Personnel File Security
Is Your Data Safe in the Cloud? Discover the Policies and Procedures You Must Implement. As work has become more distributed and remote, employees are increasingly using cloud applications to store data. When making these choices, many people may be...
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Compensation Metrics and Programs: 10-Session Professional-Level Certification
Attract Top Talent, Improve Staff Retention, and Maximize Profitability By rewarding employees appropriately one of the most valuable and challenging skills that hr and payroll professionals can possess is the ability to plan and implement compensation plans. Knowing how to...
On-DemandCertification -
Compensation Metrics Certification: From Fundamental to Advanced
Effective Compensation Planning is the Most Valuable and Challenging Skill an HR Professional Can Have Did you know that you can attract top talent, improve staff retention, and maximize profitability by rewarding employees appropriately? By understanding the calculations, you can...
On-DemandCertification -
Compliance 101: Discrimination and Harassment Training
Leading workplace dispute resolution specialist Faith Knight will show you how to foster respect and inclusivity within your organization. You will learn how to navigate the ever-changing landscape of workplace dynamics. What You'll Learn How can you identify harassment and...
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Create A Thriving Workforce With A Racial Equity Lens
Is Racial Equity a Statement or an Action at Your Organization? There has been a great awakening in the conscience of the world about racial justice. If your organization issued a statement denouncing systemic racism, you need to now move...
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Customer Service 101: Communication Toolbox Certification
Customer Service: Get the competitive skills you need and earn a valuable certification. People are impatient. From throwing restaurant dishes to screaming at telephone agents, they create turmoil for everyone trying to help them. The customer service landscape has changed....
On-DemandCertification -
Customer Service 101: Phone Etiquette
Nationally recognized communication authority Jeannie Davis will share the secrets of pleasing customers during phone calls, even when they have complaints. Key Takeaways How should you answer the phone and screen calls? What are the best techniques for responding to...
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DOL Independent Contractor Final Rule
Seasoned HR expert Jenni Stone will provide you with an in-depth analysis of this crucial development and how it affects your HR department. What You'll Learn A recap of the U.S. Department of Labor’s announcement and its significance Historical context,...
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EEOC Guidance on Harassment in the Workplace – What Employers Need to Know
HR expert Jenni Stone will provide insights into the latest EEOC guidance on workplace harassment, highlighting the importance of ensuring compliance with the new directives. Gain a comprehensive understanding of how to effectively eliminate harassment and discrimination in your workplace, aligning...
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Electronic Spreadsheet Fundamentals Certification for Mac
Electronic spreadsheets are most useful for organizing and analyzing numerical data, performing calculations automatically, creating charts and graphs, and tracking trends, particularly when dealing with budgets, financial planning, and data comparisons; essentially, any situation where you need to manipulate and...
On-DemandCertification -
Electronic Spreadsheet Fundamentals Certification for PC
Electronic spreadsheets are most useful for organizing and analyzing numerical data, performing calculations automatically, creating charts and graphs, and tracking trends, particularly when dealing with budgets, financial planning, and data comparisons; essentially, any situation where you need to manipulate and...
On-DemandCertification -
Employee Benefits Manager Certification
Master Employee Benefits Management – Year-Round Compliance & Strategy Employee benefits management goes far beyond open enrollment—it’s a continuous effort that directly impacts compliance, cost control, and employee satisfaction. HR professionals must navigate evolving regulations, streamline administrative processes, and design...
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