Collection: Training

Is Your Powerpoint® Design the Best It Can Be? Use Proven Techniques to Create More Compelling Slides. Presentation design has changed. Audiences no longer have the patience to sit through text-heavy slides filled with bullet points. You can apply modern...

A Good Powerpoint® is More Than Slapping Words on a Slide. Learn How to Be the Star of Your Powerpoint® Show. Presentation audiences expect to be dazzled. While the slides are necessary, they are only supporting players. You are the...

The majority of managers are promoted from within. Your employees' advancements show your dedication to them. Recent promotions also provide a boost in energy and hopefully contribute to leadership that is crucial to your company's growth. All of these are...

Nationally recognized communication authority Jeannie Davis will share the secrets of pleasing customers during phone calls, even when they have complaints. Key Takeaways How should you answer the phone and screen calls? What are the best techniques for responding to...

Impress Colleagues with Advanced Excel Knowledge. Powerful Features Are Easy to Use. Your financial institution uses data everywhere. Analyzing it will enable you to understand the numbers, make better decisions, share more information, and impress your managers and colleagues. Data...

Use Excel’s Power to Save Your Time and Advance Your Career. Present Clear Information and Make Better Decisions. Professionals, managers, colleagues, customers, and other stakeholders are all convinced and impressed by clearly presented data. You can take advantage of Microsoft...

How Employee Information Can Be Held Hostage by a Ransomware Attack: Learn How to Mitigate Ransomware Attacks and Protect HR Data Ransomware attacks are very real and becoming more prevalent. Hackers often hone in on confidential human resources data, targeting...

Get More Candidates With Unbiased Job Posts. Learn How to Increase Inclusivity to Appeal to Applicants. Almost everyone who wants a job has one, making recruiting incredibly challenging today and leaving over ten million positions unfilled. You can beat the...

There’s Way More to Powerpoint® Than What You Know. Make Powerpoint® Slides That Engage Your Audience. Old-fashioned presentation slides filled with bullet points do not work. You need to change your approach to engage your audience. As a confident presenter...

Tips and Tricks for a Better Presentation. Learn How to Use Essential Features. PowerPoint® is at its most powerful point ever. The abundance of features may seem a bit daunting, but creating a presentation is much easier than it looks....

Customer Service: Get the competitive skills you need and earn a valuable certification. People are impatient.  From throwing restaurant dishes to screaming at telephone agents, they create turmoil for everyone trying to help them. The customer service landscape has changed....

Nationally recognized communication authority Jeannie Davis will help you enhance your email etiquette skills and boost your productivity during text-based interactions with your customers. She’ll share 13 tips to help you manage email more successfully and 10 insights to stimulate...

Electronic spreadsheets are most useful for organizing and analyzing numerical data, performing calculations automatically, creating charts and graphs, and tracking trends, particularly when dealing with budgets, financial planning, and data comparisons; essentially, any situation where you need to manipulate and...

Harness the Power of Excel Quickly. Learn Fundamentals That Will Save You Enormous Time. Everyone who works with data could benefit from a better understanding of Microsoft Excel®. Being efficient in Excel is one of the most valuable skills in...

Is Racial Equity a Statement or an Action at Your Organization? There has been a great awakening in the conscience of the world about racial justice. If your organization issued a statement denouncing systemic racism, you need to now move...

Discover Tips to Use Excel Faster. Master Timesaving Shortcuts. The business world runs on Excel. It is used for list management, powerful calculations, beautiful charts, and dashboards. If Excel is an integral part of your day, you can save enormous...