Collection: ACH, Payments & Electronic Banking

ACH, Payments and Electronic Banking

Get training that helps your team understand the rules, reduce avoidable errors, and respond more confidently when issues arise. These courses focus on the real-world side of payment operations so you can support smoother processes and better decisions.

  • Electronic Banking Officer Certification Program (EBOC)
    Electronic Banking Officer Certification Program (EBOC)

    In today's rapidly evolving financial landscape, electronic banking has become a cornerstone of modern banking operations. With individuals and businesses increasingly seeking convenient, secure ways to manage their finances, financial institutions must remain competitive. By becoming a Certified Electronic Banking...

  • ACH Fundamentals
    ACH Fundamentals

    Grasp the Fundamentals of ACH: Learn the Essential Terminology and Concepts To keep up with the rapid growth of ACH volume, you need to understand its history, terminology, and core concepts. These building blocks will enable you to utilize the...

  • ACH Returns: 2 Days vs. 60 Days
    ACH Returns: 2 Days vs. 60 Days

    How Do ACH General Returns and Extended Returns Differ? Learn How to Work With Third-Party Service Providers Safely. Financial institutions face increased regulatory compliance risk as ACH transactions grow. Appropriate handling of general returns vs. extended returns is particularly confusing...

  • ACH Exceptions
    ACH Exceptions

    What Are Your Three Options For ACH Exceptions? Learn The Requirements And Procedures. As ACH transactions increase due to the pandemic, exceptions are becoming more common. All operations staff members in financial institutions must understand how to handle ACH exceptions...

  • ACH WSUD vs. Stop Payment
    ACH WSUD vs. Stop Payment

    When Should You Use a WSUD? Choose the Right ACH Stop Payment Option for Each Situation. One of the most common audit findings is errors made with stop payments and Written Statements of Unauthorized Debit (WSUD). You need to understand...

  • How To Process ACH Unauthorized Debits And Stop Payment Returns
    How To Process ACH Unauthorized Debits And Stop Payment Returns

    Unauthorized Debits and Stop Payments - Learn the current rules and processing requirements Recent ACH rule changes attempt to stop fraud by updating requirements for statements of unauthorized debits. Consumer receivers in ACH may have debit items returned to the...

  • ACH Origination 101
    ACH Origination 101

    Customers Demand ACH Sending Capabilities. Master Origination Requirements And Procedures. As ACH use increases, customers expect financial institutions to send payments quickly and adeptly while minimizing risk and ensuring accuracy. Originating ACH transfers requires that you follow detailed procedures. You must understand...

  • ACH Rules And Codes: Unauthorized Returns And Stop Payment Returns Explained
    ACH Rules And Codes: Unauthorized Returns And Stop Payment Returns Explained

    Learn the Rules and Codes for ACH Returns. Prepare to Handle the Intricacies of Various Situations. Receiving Depository Financial Institutions return ACH entries for many reasons. You must understand the specifics of each situation, including administrative returns, unauthorized returns, and...

  • ABCs Of An RDFI
    ABCs Of An RDFI

    The Ultimate Guide to ACH Receiving: Learn Your Institution’s Obligations as an RDFI Every Receiving Depository Financial Institution (RDFI) has obligations, rights, and responsibilities when processing transactions through the ACH Network. If you are new to ACH operations, serve as...

  • ABCs Of An ODFI
    ABCs Of An ODFI

    The Ultimate Guide to ACH Origination: Learn Your Institution’s Obligations as an ODFI Every Originating Depository Financial Institution (ODFI) has obligations, rights, and responsibilities when processing transactions through the ACH Network. If you are new to ACH origination, serve as...

  • How To Handle ACH Issues: Case Studies And Lessons
    How To Handle ACH Issues: Case Studies And Lessons

    Growing ACH Volume Has Led to More Anomalies: Learn How to Handle Uncommon Situations. The pandemic has caused ACH volume to soar. Among the millions of transactions processed daily, an increasing number contain uncommon issues. All financial institution operations employees...

  • ACH Third-Party Sender Audits
    ACH Third-Party Sender Audits

    Are Third-Party Senders Complying With ACH Audit Requirements? Discover Your Obligations as an ODFI. You must ensure that your Third-Party Sender(s) (TPS) perform annual ACH audits. As an ODFI, you carry all the warranties, including your third-party senders' compliance with...