ACH 101 For Frontline Staff

Show Frontline Staff How to Handle the Increasing Volume of ACH Transactions: Provide Training on the Fundamentals and Latest Developments

As the world has moved online over the last year, the volume of ACH transactions has skyrocketed. Account holders are increasingly demanding electronic payments. The frontline staff at your institution must understand ACH fundamentals and be aware of the latest developments to process transactions, answer questions, and ensure compliance.

ACH expert Kimberly Ellis will help your frontline staff understand ACH transactions and enable them to provide exceptional customer service. Attendees will receive the necessary overview to ask their supervisors questions about how their financial institutions handle ACH transactions.