Electronic Banking Officer Certification (EBOC)
Master Electronic Banking: From Security Risks to Strategic Growth - Become the Go-To Expert Your Institution Needs

What to Expect
What You'll Walk Away With
- Master Electronic Banking Fundamentals
- Implement Fraud Prevention & Risk Management
- Navigate E-Banking Regulatory Compliance
- Optimize ACH Networks & Payment Systems
- Design Profitable Digital Banking Services
- Lead Strategic Digital Transformation
- Respond to Security Incidents Effectively
- One certification exam attempt is included
Course Outline
Session 1: Introduction to Electronic Banking
- E-banking definitions and core fundamentals
- Stored value cards implementation and management
- Merchant payments, point-of-sale systems, and online/mobile banking
- E-signature compliance and legal requirements
Session 2: Fraud and Risk Management
- Fraud identification patterns and vulnerable attack points
- Logic security measures and computer security incident response
- Operational security protocols for daily operations
- Compliance policy development and implementation strategies
Session 3: Regulatory Landscape for E-Commerce and E-Banking
- Regulatory and supervisory framework navigation
- Third-party risk management and vendor oversight
- PCI data security standards implementation
- Major card networks' rules and compliance requirements
Session 4: Role of ACH Networks
- Key players and network relationships
- ACH credits and debits processing optimization
- Nacha rules mastery for seamless transactions
- FedNow integration and competitive advantages
Session 5: Electronic Banking Outlook for 2024 and Beyond
- Current market headwinds and challenges
- Strategic institutional responses and forward-thinking plans
- Digital disruptors and market shift preparation
- Central bank digital currencies and stablecoins impact

Earn Your Certification
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Meet the Expert

Timothy Dunfey
As a financial services attorney and risk management professional, Timothy Dunfey helps financial institutions of all sizes navigate their most complex challenges. With over 20 years of experience in management, sales, operations, and compliance, he offers a wide range of services to help clients assess and address regulatory risks, develop new products, negotiate contracts, and implement effective risk mitigation strategies.
His distinguished career includes serving as a Compliance Officer at Citibank, where he oversaw enhanced due diligence for the highest-risk customers, and as a Deputy BSA Officer at Great Florida Bank. As a consultant, he has represented boards regarding regulatory deficiencies, managed numerous financial crimes compliance projects, and conducted audits and risk assessments for a wide variety of financial institutions.
Who Should Attend?
Training Includes
The Electronic Banking Officer Certification (EBOC) course includes the following:
Course access and recordings
Access your course and any included recordings through your customer dashboard
Course materials
Includes PDFs of the presentation and any additional resources provided by the expert presenter
Certificates and exams
- Certificate of attendance included with all courses
- Certification courses include one exam attempt
- Successful graduates will receive an official certification along with verified digital credentials
Class experience
- Live sessions are small and focused to support questions and discussion
- Self-paced on-demand courses allow you to move through the material on your own schedule