Collection: On-Demand Courses

Are Your Job Posts and Recruiting Methods Biased? Eliminate Unconscious Bias From Recruiting. The economy is rapidly changing, and effective recruiting is a key to fulfill hiring needs. As you recruit to grow your awesome team, your strict ideology about...

Get More Candidates With Unbiased Job Posts. Learn How to Increase Inclusivity to Appeal to Applicants. Almost everyone who wants a job has one, making recruiting incredibly challenging today and leaving over ten million positions unfilled. You can beat the...

Customers Demand ACH Sending Capabilities. Master Origination Requirements And Procedures. As ACH use increases, customers expect financial institutions to send payments quickly and adeptly while minimizing risk and ensuring accuracy. Originating ACH transfers requires that you follow detailed procedures. You must understand...

Impress Colleagues with Advanced Excel Knowledge. Powerful Features Are Easy to Use. Your financial institution uses data everywhere. Analyzing it will enable you to understand the numbers, make better decisions, share more information, and impress your managers and colleagues. Data...

Nationally recognized communication authority Jeannie Davis will share the secrets of pleasing customers during phone calls, even when they have complaints. Key Takeaways How should you answer the phone and screen calls? What are the best techniques for responding to...

How Employee Information Can Be Held Hostage by a Ransomware Attack: Learn How to Mitigate Ransomware Attacks and Protect HR Data Ransomware attacks are very real and becoming more prevalent. Hackers often hone in on confidential human resources data, targeting...

Tips and Tricks for a Better Presentation. Learn How to Use Essential Features. PowerPoint® is at its most powerful point ever. The abundance of features may seem a bit daunting, but creating a presentation is much easier than it looks....

What Secret Information is Lurking in Your Electronic Files? Learn How to Protect Confidential Information in Documents. Electronic files contain more information than you can readily see. Metadata can reveal information such as a document’s author, original title, creation and...

Is Your Data Safe in the Cloud? Discover the Policies and Procedures You Must Implement. As work has become more distributed and remote, employees are increasingly using cloud applications to store data. When making these choices, many people may be...

Are your SARs useful? Learn how to provide better information and ensure compliance. Suspicious Activity Reports (SARs) have taken on additional weight due to recent anti-money laundering regulations. They must deliver a “high degree of usefulness” to law enforcement and...

Leading employment attorney Melissa Fleischer will explain how to adapt to today’s broad workplace risks and updated OSHA requirements. You will learn the necessary precautions and discover how to protect your employees from all hazards. What You'll Learn: What hazards...

Nationally recognized communication authority Jeannie Davis will help you enhance your email etiquette skills and boost your productivity during text-based interactions with your customers. She’ll share 13 tips to help you manage email more successfully and 10 insights to stimulate...

The TILA/RESPA Integrated Disclosure (TRID) rule has been in effect for almost 6 years. The enormity of this federal disclosure requirement causes most financial institutions to still encounter pitfalls in its implementation, often missing key provisions. Regulatory compliance counsel Michael Christians...

What Risk Does RDC Bring to Your Institution? Review Your Remote Deposit Capture Program. Remote Deposit Capture (RDC) has become a more common and established product, loved by accountholders but prone to risk. You need to periodically review your program...

Stop Phishing, Spoofing, and Ransomware Attacks at Your Organization. Anticipate and Stop Human Errors That Lead to Security Risks. Human error remains the most significant 21st-century cybersecurity threat. Attacking data security risks from a management and HR perspective is far...

Harness the Power of Excel Quickly. Learn Fundamentals That Will Save You Enormous Time. Everyone who works with data could benefit from a better understanding of Microsoft Excel®. Being efficient in Excel is one of the most valuable skills in...

Is Racial Equity a Statement or an Action at Your Organization? There has been a great awakening in the conscience of the world about racial justice. If your organization issued a statement denouncing systemic racism, you need to now move...

Discover Tips to Use Excel Faster. Master Timesaving Shortcuts. The business world runs on Excel. It is used for list management, powerful calculations, beautiful charts, and dashboards. If Excel is an integral part of your day, you can save enormous...

Build Clear Project Budgets and Manage Nonprofit Costs with Confidence Strong missions deserve strong financial stewardship. Nonprofit projects often begin with clear goals but budgets can quickly become difficult to manage once work is underway. Unexpected expenses, shifting priorities, and...

For nonprofits slow economic growth and lower inflation, but not reduced prices, are likely to continue. Nonprofit budgets will remain tight, and donors will continue to be cautious about choosing the nonprofits they support. For the budget-strapped nonprofit, a softening...

Are You Interested in Learning the Key Elements of Effective Data Storytelling? Organizations today hold a goldmine of data - data that can drive business strategies, improve decision-making, and unlock new opportunities. Presenting data requires facts. Compared to statistics alone,...

In today's slow-growth economy and high-priced environment, nonprofit executives are under increased pressure to justify every dollar spent. When it comes to determining their program priorities, nonprofits often use zero-based budgeting. Donors, directors, grant makers, and others, however, are now...

Today’s Blueprint for Optimizing Project Performance. Budgeting Made Easy With Earned Value Management!  Concerned about budget overruns or project delays? Worried about your project being at risk until this time? Earned Value Management (EVM) is a powerful tool that can...

Social Media and School Staff: Where Free Speech Meets School Policy Schools across the country are grappling with growing challenges tied to staff social media use. As the line between personal and professional online activity blurs, districts face complex legal...