CareerLearning Course Catalog
CareerLearning’s course catalog offers expert-led training across HR, payroll, education, nonprofit management, and banking. Our courses focus on practical skills, regulatory compliance, and real-world application, helping professionals strengthen their expertise and stay current with changing requirements.
Choose from live, instructor-led sessions or self-paced on-demand courses designed to fit your schedule. Each program is built to provide clear guidance, relevant examples, and tools you can apply immediately in your role. Whether you are building foundational knowledge or advancing into leadership, CareerLearning courses support confident decision-making, stronger performance, and long-term career growth.
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Culturally Affirming Strategies For Black and Brown ParentsAre You Actually Listening to the Black and Brown Parents at Your School? Leverage Cultural Wisdom to Affirm Children. As you strive to support students in the new school year, you can take advantage of one of your school’s most...
Customer Service 101: Communication Toolbox CertificationCustomer Service: Get the competitive skills you need and earn a valuable certification. People are impatient. From throwing restaurant dishes to screaming at telephone agents, they create turmoil for everyone trying to help them. The customer service landscape has changed....
Customer Service 101: Phone EtiquetteNationally recognized communication authority Jeannie Davis will share the secrets of pleasing customers during phone calls, even when they have complaints. Key Takeaways How should you answer the phone and screen calls? What are the best techniques for responding to...
Customer Service in Higher EducationHigher education professional Dr. Lori Vaden will detail the importance of customer service in colleges and universities. You will learn the specific changes you can make in your institution to delight your stakeholders. What You'll Learn How does customer service...
Database Analysis: Whats Hiding In Your CRM?Donations Are Hiding in Your CRM. Unlock the Data to Improve Fundraising Results Your CRM: Keeps all the information about your funders in a central place Identifies untapped opportunities Provides insights into fundraising successes you can emulate You need to...
Designing Quality ProgramsCreate Remarkable Programs for Your Organization. Use a Proven Process to Ensure Quality. Designing successful programs requires data and strategic thinking. Once you have verified the need for your program and conducted a needs assessment, the next step is to...
Develop Your Board To Achieve Goals And Support The MissionTransform Stalwart Supporters Into Board Leaders: Engage Directors and Eliminate Tension Strong board development is the solution to all board struggle challenges. Boards are made up of well-meaning, passionate volunteers who unfortunately aren’t always clear on their roles or their...
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A Guide To Common Formative Assessments And Defined Learning Outcomes
A Guide To Common Formative Assessments And Defined Learning Outcomes $150.00
