Jeannie Davis
A nationally recognized authority on communication skills and telephone communication for great customer service, Jeannie Davis is the award-winning author of Beyond Hello, A Practical Guide For Excellent Telephone Communication and Quality Customer Service. She is a contributing author in Real World Customer Service Strategies That Work. She is President of Now Hear This, a communications training company. An influential speaker and trainer, Jeannie's respected affiliation with Fortune 500 companies and national associations is testament that her webinars, workshops, seminars, and keynote presentations are beneficial to organizations throughout the country.
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Professional achievements:
President of Now Hear This, a communications training company located in Aurora, Colorado
Influential speaker and trainer
Award-winning author of Beyond Hello, A Practical Guide For Excellent Telephone Communication and Quality Customer Service
Contributing author in Real World Customer Service Strategies That Work
Active 26-year member of the National Speakers Association (NSA)
Chairperson for the Aurora Commission for Older Adults (OCFOA)
Secretary of the Board of Directors for Open Door Youth Gang Alternatives
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Courses run by Jeannie Davis

  • Customer Service 101: Communication Toolbox Certification
    Customer Service 101: Communication Toolbox Certification
    On-Demand
    Certification
  • Best Practices for Professional Email and Chat Messaging Etiquette
    Best Practices for Professional Email and Chat Messaging Etiquette
    On-Demand
  • Customer Service 101: 14 Keys To Active Listening And 7 Habits To Avoid
    Customer Service 101: 14 Keys To Active Listening And 7 Habits To Avoid
    On-Demand
  • Customer Service 101: Communication Styles And Tools For Helping Customers
    Customer Service 101: Communication Styles And Tools For Helping Customers
    On-Demand
  • Customer Service 101: Positive Self-Portrait: How Does Your Customer See You?
    Customer Service 101: Positive Self-Portrait: How Does Your Customer See You?
    On-Demand
  • Customer Service 101: Phone Etiquette
    Customer Service 101: Phone Etiquette
    On-Demand
  • Customer Service 101: How To Demonstrate A Positive Attitude
    Customer Service 101: How To Demonstrate A Positive Attitude
    On-Demand