Empowering Human Resources

Onboard and Train Employees More Efficiently With ChatGPT. Learn How to Harness Powerful AI. To retain top talent, you must onboard and train team members effectively. Fortunately, ChatGPT is here and can be your new secret weapon to facilitate onboarding...

Data Breach at Your Organization - Learn How to Prepare for and Prevent Data Breaches. A data breach can harm your organization by exposing its intellectual property, violating privacy laws, and negatively impacting its reputation. Hackers are actively and continuously...

6 Latest Legal Guidelines for Recruiting and Hiring Several new laws affecting recruitment and hiring practices have added even more complexity to an already challenging task. Rules regarding compensation transparency and restrictions on background checks are creating even more legal...

Human resources expert John Rubino will outline scenarios to distribute merit increases to your employees. He will present a step-by-step methodology for creating a merit-based salary increase matrix from scratch. You will learn how to adapt this approach to your...

All the Microsoft® Office Skills You Need to Advance Your Career. Learn Powerful and Time-saving Techniques to Power Your Career. While you might be able to stretch your income farther by using Microsoft® Office to craft a personal budget, it...

Avoid Ugly Clipart in Your Powerpoint® Presentations. Learn Where to Find Better Images. PowerPoint® presentations are often filled with ugly clipart or irrelevant images that detract from the message instead of furthering understanding. It is not difficult to include artwork...

Microsoft® Certified Trainer Melissa Esquibel will show you how to take advantage of simple shortcuts and advanced features to wrangle your documents. You will learn how to create high-quality, professional reports that support your message without losing your mind (or...

Learn What Black Employees at Your Organization Face and Need From You: Fight Racist Myths and Eliminate Unconscious Bias Managers often expect too little of Black employees. Supervisors fail to challenge, recognize, motivate, and support them, affording them less confidence...

Are Your Job Posts and Recruiting Methods Biased? Eliminate Unconscious Bias From Recruiting. The economy is rapidly changing, and effective recruiting is a key to fulfill hiring needs. As you recruit to grow your awesome team, your strict ideology about...

Is Your Powerpoint® Design the Best It Can Be? Use Proven Techniques to Create More Compelling Slides. Presentation design has changed. Audiences no longer have the patience to sit through text-heavy slides filled with bullet points. You can apply modern...

A Good Powerpoint® is More Than Slapping Words on a Slide. Learn How to Be the Star of Your Powerpoint® Show. Presentation audiences expect to be dazzled. While the slides are necessary, they are only supporting players. You are the...

Use Excel’s Power to Save Your Time and Advance Your Career. Present Clear Information and Make Better Decisions. Professionals, managers, colleagues, customers, and other stakeholders are all convinced and impressed by clearly presented data. You can take advantage of Microsoft...

Get More Candidates With Unbiased Job Posts. Learn How to Increase Inclusivity to Appeal to Applicants. Almost everyone who wants a job has one, making recruiting incredibly challenging today and leaving over ten million positions unfilled. You can beat the...

There’s Way More to Powerpoint® Than What You Know. Make Powerpoint® Slides That Engage Your Audience. Old-fashioned presentation slides filled with bullet points do not work. You need to change your approach to engage your audience. As a confident presenter...

Nationally recognized communication authority Jeannie Davis will share the secrets of pleasing customers during phone calls, even when they have complaints. Key Takeaways How should you answer the phone and screen calls? What are the best techniques for responding to...

How Employee Information Can Be Held Hostage by a Ransomware Attack: Learn How to Mitigate Ransomware Attacks and Protect HR Data Ransomware attacks are very real and becoming more prevalent. Hackers often hone in on confidential human resources data, targeting...

The majority of managers are promoted from within. Your employees' advancements show your dedication to them. Recent promotions also provide a boost in energy and hopefully contribute to leadership that is crucial to your company's growth. All of these are...

Tips and Tricks for a Better Presentation. Learn How to Use Essential Features. PowerPoint® is at its most powerful point ever. The abundance of features may seem a bit daunting, but creating a presentation is much easier than it looks....

What Secret Information is Lurking in Your Electronic Files? Learn How to Protect Confidential Information in Documents. Electronic files contain more information than you can readily see. Metadata can reveal information such as a document’s author, original title, creation and...

Is Your Data Safe in the Cloud? Discover the Policies and Procedures You Must Implement. As work has become more distributed and remote, employees are increasingly using cloud applications to store data. When making these choices, many people may be...

Leading employment attorney Melissa Fleischer will explain how to adapt to today’s broad workplace risks and updated OSHA requirements. You will learn the necessary precautions and discover how to protect your employees from all hazards. What You'll Learn: What hazards...

Nationally recognized communication authority Jeannie Davis will help you enhance your email etiquette skills and boost your productivity during text-based interactions with your customers. She’ll share 13 tips to help you manage email more successfully and 10 insights to stimulate...

Customer Service: Get the competitive skills you need and earn a valuable certification. People are impatient.  From throwing restaurant dishes to screaming at telephone agents, they create turmoil for everyone trying to help them. The customer service landscape has changed....

Stop Phishing, Spoofing, and Ransomware Attacks at Your Organization. Anticipate and Stop Human Errors That Lead to Security Risks. Human error remains the most significant 21st-century cybersecurity threat. Attacking data security risks from a management and HR perspective is far...