How To Manage And Leverage Organizational Conflict

Respond to Conflict at Your Organization Effectively. Learn How to Resolve Disputes and Increase Collaboration.
Conflicts are costly and lead to decreased social impact when not appropriately addressed. You need to respond and relate to conflict within your organization effectively to foster collaboration.
When you understand what drives conflict, you can resolve it in a way that enables organizational health and growth. Healthy conflict resolution skills impress stakeholders while setting your organization up for success.
Nonprofit leadership expert Mary Gladstone-Highland will provide a toolset you can apply immediately to manage conflict in your organization. You will learn how to transform disagreement into collaboration.
Course Outline
Meet the Expert

Mary Gladstone-Highland, CFRE, CNP
Mary Gladstone-Highland is a mission-driven leader dedicated to leveraging philanthropy for systemic change. With deep expertise in grantmaking, nonprofit strategy, and impact assessment, she helps organizations align their resources with community needs. Her work is centered on designing effective grant strategies, program evaluations, and capacity-building initiatives that are impactful, accountable, and community-centered. She thrives in collaborative environments, building partnerships that strengthen nonprofit capacity and advance mission-driven leadership.
Her extensive experience spans legal services, arts & culture, youth mentoring, and social justice philanthropy. As the Director of Grants for the Michigan State Bar Foundation, she oversees the funding strategy for civil legal aid across the state. Previously, she founded Spark Group Consulting, a firm specializing in funding strategy and strategic planning for mission-driven organizations. Her thought leadership has been recognized multiple times by LinkedIn for Nonprofits, highlighting her role as a trusted expert in the sector.
Who Should Attend?
Training Includes
The How To Manage And Leverage Organizational Conflict course includes the following:
Two Year Course Access
Access your course through your customer dashboard
- Course access for 2 full years
- All live sessions include access to the on-demand recording post live session
Class Experience
Live sessions are small and focused to support questions and discussion. Self-paced on-demand courses allow you to move through the material on your own schedule.
Resources
Downloadable course materials to support learning
Attendance Certificate
All sessions include an Attendance Certificate