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On-Demand

How To Manage And Leverage Organizational Conflict

How To Manage And Leverage Organizational Conflict
FormatSelf-Paced | On-Demand
Sessions1
Per session90 Minutes
CertificateIncluded

Respond to Conflict at Your Organization Effectively. Learn How to Resolve Disputes and Increase Collaboration.

Conflicts are costly and lead to decreased social impact when not appropriately addressed. You need to respond and relate to conflict within your organization effectively to foster collaboration.

When you understand what drives conflict, you can resolve it in a way that enables organizational health and growth. Healthy conflict resolution skills impress stakeholders while setting your organization up for success.

Nonprofit leadership expert Mary Gladstone-Highland will provide a toolset you can apply immediately to manage conflict in your organization. You will learn how to transform disagreement into collaboration.

What We'll Cover

Course Outline

  • How do stakeholder conflicts affect organizations?
  • Why do conflict resolution skills increase social impact?
  • What drives stakeholder conflict?
  • What tools are necessary to resolve disputes?
  • How can you identify the root causes of conflict?
  • How can you turn conflict resolution into an opportunity?
  • What process should you follow when addressing conflict?

Meet the Expert

Mary Gladstone-Highland, CFRE, CNP

Mary Gladstone-Highland, CFRE, CNP

Mary Gladstone-Highland is a mission-driven leader dedicated to leveraging philanthropy for systemic change. With deep expertise in grantmaking, nonprofit strategy, and impact assessment, she helps organizations align their resources with community needs. Her work is centered on designing effective grant strategies, program evaluations, and capacity-building initiatives that are impactful, accountable, and community-centered. She thrives in collaborative environments, building partnerships that strengthen nonprofit capacity and advance mission-driven leadership.

Her extensive experience spans legal services, arts & culture, youth mentoring, and social justice philanthropy. As the Director of Grants for the Michigan State Bar Foundation, she oversees the funding strategy for civil legal aid across the state. Previously, she founded Spark Group Consulting, a firm specializing in funding strategy and strategic planning for mission-driven organizations. Her thought leadership has been recognized multiple times by LinkedIn for Nonprofits, highlighting her role as a trusted expert in the sector.

Who Should Attend?

  • Chief executives
  • Executive directors
  • Board members
  • Nonprofit counsel
  • Senior management
  • Financial staff
  • Managers
  • Development staff
  • Volunteer coordinators
  • Program directors

Training Includes

The How To Manage And Leverage Organizational Conflict course includes the following:

Two Year Course Access

Access your course through your customer dashboard

  • Course access for 2 full years
  • All live sessions include access to the on-demand recording post live session

Class Experience

Live sessions are small and focused to support questions and discussion. Self-paced on-demand courses allow you to move through the material on your own schedule.

Resources

Downloadable course materials to support learning

Attendance Certificate

All sessions include an Attendance Certificate

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$150.00