COVID-19 Policies: Requiring Vaccines For Customers And Employees

Human resources and COVID-19 safety expert Suzanne Lucas will explain what vaccination policies you can impose on your customers. You will learn the legal implications, appropriate practices, and expected business impacts.

Topics Covered

  • What are vaccine passports?
  • Can you require all your customers to be vaccinated?
  • Can you require your employees to be vaccinated?
  • What about children?
  • How does HIPAA apply?
  • What are the relevant requirements of the Americans with Disabilities Act?
  • What are the current vaccination rates?
  • How can you balance supporting tourism vs. earning local business?
  • What are the differences between encouraging and requiring vaccination?
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INFORMATION
Training Overview

Are your employees and customers vaccinated? Balance safety and legal considerations.

With COVID-19 vaccines now widely available, organizations are considering requiring all their employees and customers to be vaccinated. They hope to reduce distancing requirements, offer more face-covering flexibility, and comfort employees worried about breakthrough infections. Some people may be thrilled to know they are surrounded by other vaccinated individuals, while others may object to a mandate.

Before creating a vaccination mandate or recommendation for your customers, you must understand the relevant laws and how the action will affect your business.

  • What are vaccine passports?
  • Can you require all your customers to be vaccinated?
  • Can you require your employees to be vaccinated?
  • What about children?
  • How does HIPAA apply?
  • What are the relevant requirements of the Americans with Disabilities Act?
  • What are the current vaccination rates?
  • How can you balance supporting tourism vs. earning local business?
  • What are the differences between encouraging and requiring vaccination?
Recommended Audience
Who Should Attend?
  • HR professionals
  • Financial institution professionals
  • Customer relations employees
  • Owners
  • Managers
  • Shift managers
  • Leaders in retail, restaurants, and other places of public accommodation
APPROVAL AND VALIDITY
Credits
  • This program has been approved for 1.0 general recertification credit hours toward PHR, SPHR, and GPHR recertification through the HR Certification Institute.
  • This program is valid for 1.0 PDCs for the SHRM-CP or SHRM-SCP.
What's included
Training includes
  • 1.0 HRCI, 1.0 SHRM
  • Certificate of Attendance
  • All resources and training materials
About

Expert Presenter

Suzanne Lucas
  • Focuses on helping other people and companies be the best they can be
  • Spent ten years in corporate human resources
  • Recognized as one of the top influencers in human resources