ADA Compliance: How a Birthday Cake Turned Into a $450K Verdict and the Step by Step Interactive Dialogue for HR

What HR Can Learn from the $450K Birthday Cake Case and How to Apply the ADA in Everyday Employee Situations

Approved for HRCI and SHRM recertification credits
Teri Morning, MBA, MS Teri Morning, MBA, MS
For HR professionals who want to move beyond legal basics to real workplace practice, this two day ADA program covers both foundation and application. Using the $450K birthday cake case as a reminder that risk appears in everyday moments, this training explains what the ADA requires, who it covers, and how to lead a solid interactive dialogue. You learn how to recognize requests, avoid common missteps, and support employees while reducing liability.

Course Outcomes

    • Understand what the ADA requires and who it covers
    • Recognize accommodation requests and respond appropriately
    • Lead a clear, good faith interactive dialogue
    • Document decisions to show compliance
    • Spot risk in everyday HR interactions
    • Address mental health, hybrid work, and return to work requests

Outline

This two day course follows your original structure: Day 1 builds a strong ADA foundation and highlights risk hidden in everyday interactions. Day 2 focuses on the interactive dialogue, documentation, and how to handle practical accommodation situations. You leave with steps you can apply right away.

Session 1: ADA Fundamentals and Risk Landscape

  • What the ADA requires, who it covers, and when it applies
  • Definitions of disability, qualified individual, reasonable accommodation, undue hardship
  • Everyday situations that create unexpected ADA exposure
  • Mental health, neurodiversity, and hybrid work trends

Session 2: Step by Step Interactive Dialogue and Accommodation Process

  • Recognizing a request and beginning the discussion
  • Gathering information and exploring accommodation options
  • Documentation and how to show good faith effort
  • Handling mental health, return to work, and remote work cases

What's Included

The ADA Compliance: How a Birthday Cake Turned Into a $450K Verdict and the Step by Step Interactive Dialogue for HR course includes the following:

  • 📊

    Course access and recordings

    Access your course and any included recordings through your customer dashboard
  • 📚

    Course materials

    Includes PDFs of the presentation and any additional resources provided by the expert presenter
  • 🎓

    Certificates and exams

    • Certificate of attendance included with all courses
    • Certification courses include one exam attempt
    • Successful graduates will receive an official certification along with verified digital credentials
  • 🎯

    Class experience

    • Live sessions are small and focused to support questions and discussion
    • Self-paced on-demand courses allow you to move through the material on your own schedule
Recommended Audience

Who Should Attend?

  • Human resources professionals
  • Business owners
  • Plant managers
  • Operations managers
  • Safety managers
  • Employee relations staff
  • Location managers
  • Division supervisors
  • Supervisors
  • Executive directors
  • Senior management
  • Managers
  • Program directors
  • Superintendents
  • School district administrators
  • Faculty union representatives
  • Principals
  • Assistant principals
  • Program directors
  • Education nonprofit groups
  • School leaders
  • Student services directors
  • Consultants
  • Legal counsel
APPROVAL AND VALIDITY

Credits

  • This program has been approved for 3 general recertification credit hours toward PHR, SPHR, and GPHR recertification through the HR Certification Institute.

  • This program is valid for 3 PDCs for the SHRM-CP or SHRM-SCP.

Recertification Credit Disclosure

This program is eligible for SHRM and HRCI recertification credits when completed within the applicable activity eligibility window. Credit eligibility is determined by the course completion date, not the purchase date or exam date.

Access to course materials may extend beyond the credit eligibility period. Credits cannot be applied retroactively.

Your Instructor

Teri Morning, MBA, MS
ABOUT —

Teri Morning, MBA, MS

Manager

  • Specializes in solving company people problems and providing big company style HR service to small business
  • Over 20 years of experience in human resources and training in a variety of fields

Teri is president of Hindsight HR, which specializes in solving company “people problems” and providing big company-style HR service to small businesses. Teri has enjoyed consulting with employers on their problems and training managers and employees for over 20 years, meeting and working with employees from all types of businesses.

Why CareerLearning?

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ADA Compliance: How a Birthday Cake Turned Into a $450K Verdict and the Step by Step Interactive Dialogue for HR
2 Sessions 90 Minutes Each
Self-Paced | On-Demand
$445
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Or call directly: 914-331-8883
ADA Compliance: How a Birthday Cake Turned Into a $450K Verdict and the Step by Step Interactive Dialogue for HR
On-Demand

2 Live Sessions 90 Minutes Each

$800.00 USD
$800.00 USD
Sale Unavailable
Live Sessions with Recordings
$800
On Demand Recordings Only (Available now)
$800
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Or call directly: 914-331-8883

What You'll Receive:

  • ✔️ On-demand access for one year
  • ✔️ PDF slides + course resources & links
  • ✔️ Certificate of completion
  • ✔️ One certification exam

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