ADA Compliance Training: How a Birthday Cake Turned Into a $450K Verdict and the Step by Step Interactive Dialogue for HR
What HR Can Learn from the $450K Birthday Cake Case and How to Apply the ADA in Everyday Employee Situations
Approved for HRCI and SHRM recertification credits
For HR professionals who want to move beyond legal basics to real workplace practice, this two day ADA program covers both foundation and application. Using the $450K birthday cake case as a reminder that risk appears in everyday moments, this training explains what the ADA requires, who it covers, and how to lead a solid interactive dialogue. You learn how to recognize requests, avoid common missteps, and support employees while reducing liability.
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Here's What You Can Expect From the Course
This training shows you how to apply the ADA in everyday employee situations. You learn how to recognize accommodation requests, ask the right questions, and guide the interactive dialogue with confidence.
WHAT YOU'LL BUILD A Reliable ADA Process A clear path for handling requests from start to finish.
- A step by step interactive dialogue process
- A consistent approach to gathering information
- Documentation that reflects good faith decisions
- A framework to apply in real workplace conversations
WHAT YOU'LL ELIMINATE Common ADA Missteps Prevent small issues from escalating.
- Missed or unrecognized requests
- Inconsistent or incomplete documentation
- Miscommunication during employee discussions
- Everyday actions that unintentionally trigger ADA exposure
WHAT YOU'LL GAIN Clarity and Practical Skills Tools you can use immediately at work.
- A solid understanding of ADA requirements
- Confidence in leading interactive dialogue conversations
- Awareness of risk areas in everyday interactions
- Skills to support employees and protect your organization
Course Outcomes
- Understand what the ADA requires and who it covers
- Recognize accommodation requests and respond appropriately
- Lead a clear, good faith interactive dialogue
- Document decisions to show compliance
- Spot risk in everyday HR interactions
- Address mental health, hybrid work, and return to work requests
Outline
This two day course follows your original structure: Day 1 builds a strong ADA foundation and highlights risk hidden in everyday interactions. Day 2 focuses on the interactive dialogue, documentation, and how to handle practical accommodation situations. You leave with steps you can apply right away.
Session 1: ADA Fundamentals and Risk Landscape
- What the ADA requires, who it covers, and when it applies
- Definitions of disability, qualified individual, reasonable accommodation, undue hardship
- Everyday situations that create unexpected ADA exposure
- Mental health, neurodiversity, and hybrid work trends
Session 2: Step by Step Interactive Dialogue and Accommodation Process
- Recognizing a request and beginning the discussion
- Gathering information and exploring accommodation options
- Documentation and how to show good faith effort
- Handling mental health, return to work, and remote work cases
RECOMMENDED AUDIENCE
Who Should Attend?
- Human resources professionals
- Business owners
- Plant managers
- Operations managers
- Safety managers
- Employee relations staff
- Location managers
- Division supervisors
- Supervisors
- Executive directors
- Senior management
- Managers
- Program directors
- Superintendents
- School district administrators
- Faculty union representatives
- Principals
- Assistant principals
- Program directors
- Education nonprofit groups
- School leaders
- Student services directors
- Consultants
- Legal counsel
Your Instructor
- Specializes in solving company people problems and providing big company style HR service to small business
- Over 20 years of experience in human resources and training in a variety of fields
Teri is president of Hindsight HR, which specializes in solving company “people problems” and providing big company-style HR service to small businesses. Teri has enjoyed consulting with employers on their problems and training managers and employees for over 20 years, meeting and working with employees from all types of businesses.
Credits
This program has been approved for general recertification credit hours toward PHR, SPHR, and GPHR recertification through the HR Certification Institute.
This program is valid for PDCs for the SHRM-CP or SHRM-SCP.
Why CareerLearning?
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Potential for Certifications
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Access to Valuable Resources
Course materials and resources provided to support your learning and implementation of new skills.
2 Session 90 Minutes
$0.00
January 21 -22; 1:00 - 2:30 PM EST (On-Demand Access Included)
$899
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