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FDCPA Final Rules: How To Comply

Molly Stull
FDCPA Final Rules: How To Comply
FormatSelf-Paced | On-Demand
Sessions1
Per session60 Minutes
CertificateIncluded

1007 Pages of New FDCPA Final Rules: Learn What Changes Are Required.

In October and December, the CFPB issued 1007 pages of new final rules that will affect debt collectors and financial institutions. You need to understand the spirit and intent of these rules to avoid potential consumer harm through unfair, deceptive, or abusive acts or practices (UDAAP).

You must take steps now to meet the upcoming mandatory compliance date. Your financial information is required to incorporate these obligations into its policies and procedures.

Nationwide compliance consultant Molly Stull will distill the essential details from these massive documents and explain how to apply them to your institution. You will learn how to prevent conduct that violates the prohibition on harassing, oppressive, or abusive actions during the debt collection process.

What We'll Cover

Course Outline

  • How do the November 2020 and December 2020 Final Rules work together?
  • What critical terminology and definitions can help you understand the FDCPA?
  • How do multi-channel rules affect emails, text messages, and voicemails?
  • How should you calculate call restrictions?
  • What prohibitions on time and place exist?
  • How should you handle written disputes from a consumer?
  • What are the components of the Model Validation Notice?
  • How should you calculate the timing of a validation notice?

Meet the Expert

Molly Stull

Molly Stull

Molly Stull is a compliance consultant for Brode Consulting Services, Inc. Molly began her banking career on the teller line while working on her undergraduate degree and has continued working in the financial industry for over 30 years. She has experienced the growth of a hometown financial institution, acquisitions of branches, mergers, resolved MoU’s, and worked in a de novo institution. Throughout these experiences she has gained a wealth of banking knowledge through holding various management level positions. Most recently, she has been conducting consumer compliance reviews and teaching compliance classes across the country.

Who Should Attend?

  • Credit administration staff
  • Collection personnel
  • Loan officers
  • Loan operations personnel
  • Compliance officers
  • Auditors

Training Includes

The FDCPA Final Rules: How To Comply course includes the following:

Two Year Course Access

Access your course through your customer dashboard

  • Course access for 2 full years
  • All live sessions include access to the on-demand recording post live session

Class Experience

Live sessions are small and focused to support questions and discussion. Self-paced on-demand courses allow you to move through the material on your own schedule.

Resources

Downloadable course materials to support learning

Attendance Certificate

All sessions include an Attendance Certificate

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$200.00