Collection: On-Demand Courses

Higher education professional Dr. Lori Vaden will detail the importance of customer service in colleges and universities. You will learn the specific changes you can make in your institution to delight your stakeholders. What You'll Learn How does customer service...

Wake Up Your Students With Games! “I’m bored” is often heard by teachers during the mid-year learning slump. You may feel disheartened by this feedback and unsure how to re-engage your students. Introducing play and gamification to your classroom can...

Learn How to Prevent Suicide This School Year. Identify and Help Students. Suicide risk among children is highest during the school Students may be overwhelmed with feelings of sadness, confusion, anger, or problems with attention and hyperactivity – detracting from...

Higher education attorney Melissa Carleton will discuss privacy compliance in a way that follows the law and your institution’s ethic of care. You will learn how to treat students’ information consistently with your mission and in accordance with FERPA. What...

The Best Ways to Support Black and Brown Students. Learn How to Support Your Students. With the new semester well underway, now is an ideal time to consider how your Black, Indigenous, and People of Color (BIPOC) students may have...

Prevent Student-Athlete Suicides Today. Learn How to Address Mental Health Legally. College student suicides have focused attention on the mental health issues unique to students involved in competitive sports. The combination of academics and athletics can cause stress. Your institution...

Overcome Holocaust Disinformation Among Your Students. Discover Engaging New Ways to Teach About This Catastrophe. In the U.S. only 18 states require Holocaust education, leaving most students susceptible to disinformation as active consumers of social media. There is a push...

Do You Have Students Who Rarely Come To School? Learn How To Help Them Before It’s Too Late. Students who are chronically absent struggle to learn and fail to build the vital social connections that can help them excel in...

It's time to update your student handbook. It is essential that your revised edition incorporates essential updates related to current and evolving laws and regulations. While school is in session, you cannot conduct a full audit of your handbook, so...

First Amendment Rights on Campus: Balance and Civil Dialogue You need to balance First Amendment rights with the need to maintain civil dialogue on campus. To accomplish this, you must understand the latest case law and government expectations. Protecting students...

Top Tips To Teach Difficult And/Or Oppositional Students. Discover Strategies To Avoid Power Struggles And Foster Learning. As students returned to classrooms this year, some brought the challenges of oppositional defiant disorder with them. You can apply proven tactics to...

Do Your Athletes Receive Name, Image, and Likeness Earnings? Learn the NCAA Rules and Legal Considerations. The NCAA permits college student-athletes to earn compensation for activities involving their names, images, and likenesses (NIL). As this new era continues, you must...