Business Etiquette in Leadership Certification

Your Title Makes You the Manager. Your Behavior Makes You the Leader.

Approved for HRCI and SHRM recertification credits
Nisha Trivedi Nisha Trivedi
A title can make you the manager. It does not make people trust your direction, take ownership, or follow your example. This three-day certification helps you move from managing work to leading people. Learn how to set the tone, meet your team’s needs, establish expectations, handle difficult interactions, exchange feedback, navigate change, and work effectively across generations.

Course Outcomes

    • Transition from managing tasks to leading people
    • Set the tone for team behavior and performance
    • Meet the needs of the people you lead
    • Establish clear expectations and ownership
    • Handle difficult interpersonal interactions
    • Give and receive feedback effectively
    • Lead by example through change
    • Work more effectively across generations

Outline

Move from managing work to leading people with greater clarity and consistency. Across three sessions, learn how to set the tone, meet your team’s needs, establish expectations and ownership, handle difficult interactions, exchange feedback, lead by example, navigate change, and work across generations.

Session 1: Transitioning From Manager to Leader

  • Transitioning from manager to leader
  • Setting the tone
  • Meeting the needs of the people you lead

Session 2: Expectations, Ownership, and Feedback

  • Establishing expectations and ownership
  • Handling difficult interpersonal interactions
  • Giving and receiving feedback

Session 3: Leading by Example

  • Leading by example
  • Navigating change
  • Working across generations

What's Included

The Business Etiquette in Leadership Certification course includes the following:

  • 📊

    Course access and recordings

    Access your course and any included recordings through your customer dashboard
  • 📚

    Course materials

    Includes PDFs of the presentation and any additional resources provided by the expert presenter
  • 🎓

    Certificates and exams

    • Certificate of attendance included with all courses
    • Certification courses include one exam attempt
    • Successful graduates will receive an official certification along with verified digital credentials
  • 🎯

    Class experience

    • Live sessions are small and focused to support questions and discussion
    • Self-paced on-demand courses allow you to move through the material on your own schedule
Recommended Audience

Who Should Attend?

• New and emerging leaders
• Managers transitioning into leadership roles
• Supervisors and team leaders
• Experienced leaders strengthening their interpersonal leadership skills
• Human resources and learning professionals who support manager development
• Professionals preparing to take on leadership responsibilities

APPROVAL AND VALIDITY

Credits

  • This program has been approved for 3.0 general recertification credit hours toward PHR, SPHR, and GPHR recertification through the HR Certification Institute.
  • This program is valid for 3.0 PDCs for the SHRM-CP or SHRM-SCP.
Approval and validity

Certifications

A comprehensive online exam will be administered at the end of the course to assess your knowledge and understanding of principles and practices. The exam must be completed within 60 days of the last live event or the date of on-demand purchase. A paid extension may be requested for a maximum completion window of 120 days, after which the exam window closes.

Certification: Upon successful completion of the final exam (with a score of 80% or higher) and meeting the attendance requirements, you will receive a digital credential, validating your expertise and commitment to advancing your career.

*Certification delivered via email within 5-7 business days of passing.

Your Instructor

Nisha Trivedi
ABOUT —

Nisha Trivedi
  • Business etiquette trainer certified by the Emily Post Institute
  • Author of the LinkedIn Learning course “Business Etiquette for the Modern Workplace”

Nisha Trivedi, an Emily Post Institute- certified business etiquette trainer. She’s authored "Business Etiquette for the Modern Workplace" on LinkedIn Learning, quoted in Bloomberg and the New York Post, and serves as a Senior Consultant at MBA Mission. Nisha holds an MBA from the University of Michigan, a Bachelor of Arts in Communication from the University of Pennsylvania.

Why CareerLearning?

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    Learn from Industry Experts

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  • ✔

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    The learning approach emphasizes skills-based education, enabling you to immediately apply what you learn to your career.
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    Flexible Learning Options

    Both live and on-demand options available, learn at a pace and time that suits your schedule.
  • ✔

    Potential for Certifications

    Leading certifications and third-party accreditations to help you showcase your achievements.
  • ✔

    Access to Valuable Resources

    Course materials and resources provided to support your learning and implementation of new skills.
Business Etiquette in Leadership Certification
1 Sessions 60 Minutes Each
September 15 - 17, 2026 | 1:00 - 2:00 PM ET
Register by: September 11, 2026
$895
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Business Etiquette in Leadership Certification
Live Session
Certification

1 Live Sessions 60 Minutes Each

$895.00 USD
$895.00 USD
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Live Sessions with Recordings
$895
On Demand Recordings Only (Available now)
$895
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Or call directly: 914-331-8883

What You'll Receive:

  • ✔️ On-demand access for one year
  • ✔️ PDF slides + course resources & links
  • ✔️ Certificate of completion
  • ✔️ One certification exam
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