Performance Management Certification
Confidently Manage Employee Performance & Discipline Issues
TERI MORNING, MBA, MS
Course Outcomes
- Design defensible PIPs
- Implement PIPs effectively
- Apply discipline compliantly
- Minimize legal risks
- Structure performance reviews
- Support employee performance
- Improve difficult conversations
- Earn valuable HR credits
- One certification exam attempt is included
Course Dates
May 12 - May 16, 2024
1:00 PM EST Daily
Format
- 5 Live Sessions
- 90 Minutes Each
- Q&A Included
Earn 7.5 HRCI® recertification credits. Pre-approved for PHR®, SPHR®, and GPHR® credentials, helping you maintain your certification while mastering hr manager competencies.
Earn 7.5 SHRM PDCs towards your SHRM-CP® or SHRM-SCP® recertification while expanding your hr expertise.
Outline
This program covers essential performance management, starting with foundational tools, proper documentation, and handling difficult conversations. We navigate crucial legal compliance for PIPs and discipline, including federal laws and risk mitigation. You'll learn to design impactful PIPs with measurable goals, then effectively implement, monitor, and adjust them. Finally, we address appropriate employee discipline strategies and managing challenging situations to ensure fair and compliant outcomes throughout the entire process.
Session 1: Introduction to Performance Management
- Everyday Performance Management tools
- Basics of PIPs and effective discipline
- Dos and Don'ts of documentation
- Live AI demo for handling difficult conversations
Session 2: Legal Considerations and Compliance
- Compliance aspects of PIPs
- Overview of federal labor laws
- Retaliation in performance management
- Scenario Analysis: Addressing discrimination allegations
Session 3: Designing Effective PIPs
- Creating impactful PIPs
- Components of a robust PIP
- Setting measurable goals
- Best practices and common challenges
- Scenario Analysis: Dealing with employees avoiding goals
Session 4: Implementing and Monitoring PIPs
- Effective PIP implementation strategies
- Monitoring, evaluating, and providing feedback
- Revising and improving PIPs
- Importance of feedback and follow-up
- Scenario Analysis: Handling drama due to undisclosed shortcomings
Session 5: Discipline, and Program Wrap-Up
- Effective employee discipline
- Tips for managing difficult employees
- Scenario Analysis: Managing emotions, avoiding burnout
Key Tools & Resources Included
PIP Design Checklist
A printable, step-by-step checklist ensuring users include all necessary components for a practical, measurable, and legally defensible Performance Improvement Plan, directly drawn from course best practices.
Discipline Documentation Dos & Don'ts
A concise, one-page guide summarizing critical points for documenting disciplinary actions to maintain compliance and reduce risk, based on legal pitfalls discussed in the course.
"Difficult Conversation" Prep Worksheet
A simple, fillable template helping managers organize their thoughts and key talking points before conducting a performance or disciplinary meeting, reflecting strategies taught in the course.
The Compliant PIP Process Flowchart
A visual overview mapping the key stages and decision points in implementing a PIP, from initial warning to conclusion, as outlined in the course.
Top 5 Legal Mistakes in Employee Discipline (and How to Avoid Them)
A quick tip sheet highlighting common compliance errors managers make (drawn from course warnings) and offering brief solutions.
Sample Phrases for Performance Feedback
A short list providing examples of constructive and legally sound language snippets for use in PIPs or performance discussions, based on course examples (ensure these are generalized).
RECOMMENDED AUDIENCE
Who Should Attend?
- Human resources managers
- Human resources generalist
- Finance and Accounting
- In-house counsel
- Payroll
- Employee benefits
- HR staff looking to advance their careers
What Our Students Say
Excellent instructor! I recommend these classes for anyone interested in preparing for the Human Resource Manager Certification Exam.
As someone new to the HR role, this course was very informative. The information covered was just right. Not too overwhelming, yet very informative.
I did the On-Demand class. It was convenient and worked with my schedule. I enjoyed the presenters and the pace of the classes. It's always great to learn new information.
Your Instructor
Expert Presenter
TERI MORNING, MBA, MS
- Solves people problems for small businesses with big company HR expertise.
- Twenty plus years experience across diverse industries and union environments.
- Master's level education in HR development and conflict resolution.
- Certified mediator, project manager, IT manager, and Myers Briggs practitioner.
- Holds multiple senior HR professional certifications.
Teri leads Hindsight HR, bringing big-company HR expertise to the small business sector. With more than 20 years dedicated to consulting employers and training managers and staff, Teri has a deep understanding of workforce dynamics gained from interacting with employees across numerous fields. Her experience spans retail, distribution, architecture, engineering, consulting, manufacturing (including union environments), the public sector, and both profit and non-profit organizations.
Complementing her practical experience, Teri holds an MBA and a Master's degree in Human Resource Development with a specialization in Conflict Management, and she is certified by the State of Indiana in mediation skills. She is currently certified in Project Management and IT Management, and is a qualified Myers-Briggs practitioner. Teri has also previously held several key HR certifications, including PHR, SPHR, SPHR-CA, and SHRM-SCP, underscoring her long-standing commitment to the HR profession.
Earn Your Certification
Each certification is hosted on CareerLearning's website ensuring its authenticity with hiring managers.
Why CareerLearning?
- Learn from Industry Experts Courses are led by professionals with real-world experience, ensuring you gain practical insights and skills.
- Focus on Practical Skills The learning approach emphasizes skills-based education, enabling you to immediately apply what you learn to your career.
- Tailored to Industry Needs Programs specifically designed for various sectors like Education, HR, and Nonprofit, addressing industry-specific challenges and regulations.
- Enhance Career Growth Courses designed to help professionals advance their careers, improve their knowledge, and make a greater impact in their organizations.
- Flexible Learning Options Both live and on-demand options available, learn at a pace and time that suits your schedule.
- Potential for Certifications Leading certifications and third-party accreditations to help you showcase your achievements.
- Access to Valuable Resources Course materials and resources provided to support your learning and implementation of new skills.
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5 Live Sessions
Each 90 Minutes
Monday - Friday
Q&A Included
